contact
Our customer service is available Monday through Friday from 09:00 to 16:00. If you contact us outside these hours, we will respond to your message as soon as possible.
Do you have a question about your order or a complaint? Feel free to send us an email.
💌 Email: noeloe-store@outlook.com
(We respond Monday through Friday from 09:00 to 16:00)
Do you have a question about the store? You can quickly and easily send us a WhatsApp message:
📱 +31 6 19109826
Please note: calling is not possible.
Frequently Asked Questions
When will my order be delivered?
If you place your order before 23:00, we will ship it the same day. Once your package is on its way, you will receive a track & trace code.
What is the return period?
Once your order has been delivered, you have 14 days to register your return and send the package back.
How can I return a package?
You can easily return your order via our digital return portal. You can also return your package free of charge at one of our boutiques.
Retourneren lukt niet, wat nu?
Heb je al geprobeerd je ordernummer in te vullen zonder #? Mocht het alsnog niet lukken stuur ons een mailtje : noeloe-store@outlook.com
Can’t find my track & trace?
ou can easily find and track your order via this link.
I want to cancel my order, is that possible?
Unfortunately, it is not possible to cancel your order. We start processing and preparing your package immediately after the order is placed.
When will new collections be released?
A new collection is launched every 3 weeks with the latest items. Definitely worth keeping an eye on!
Store Opening Hours
Den Bosch
Monday: Closed
Tuesday: 10:00 – 17:00
Wednesday: 10:00 – 17:00
Thursday: 10:00 – 17:00
Friday: 10:00 – 17:00
Saturday: 10:00 – 17:00
Sunday: 12:00 – 17:00
Maastricht
Monday: 10:00 – 18:00
Tuesday: 10:00 – 18:00
Wednesday: 10:00 – 18:00
Thursday: 10:00 – 20:00
Friday: 10:00 – 18:00
Saturday: 10:00 – 18:00
Sunday: 12:00 – 18:00